Last Updated: January 9, 2026
Welcome to Medallion. These Terms and Conditions ("Terms") govern your access to and use of the Medallion mobile application and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
By creating an account, accessing, or using Medallion, you confirm that you:
Medallion is a digital provenance platform for collectibles that enables users to:
To use certain features of the Service, you must create an account. You agree to:
We reserve the right to suspend or terminate your account at our sole discretion if you:
Digital Medallions are non-transferable verification tokens that:
The Medallion transfer system requires:
Merchant stores that participate in the Medallion network agree to:
You retain ownership of content you submit (photos, descriptions, etc.). By submitting content, you grant Medallion a worldwide, non-exclusive, royalty-free license to use, display, and distribute such content in connection with the Service.
You agree not to submit content that:
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:
The Medallion name, logo, app design, and all related intellectual property are owned by Medallion. You may not copy, modify, distribute, or create derivative works without our written permission.
References to third-party brands (LEGO, trading card companies, sneaker brands, comic publishers) are for identification purposes only. Medallion is not affiliated with, endorsed by, or sponsored by these brands.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee:
We are not responsible for third-party services, including AI providers, payment processors, or merchant partners.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDALLION AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE PAST TWELVE MONTHS.
You agree to indemnify, defend, and hold harmless Medallion and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
We may modify these Terms at any time. We will notify you of material changes by:
Your continued use of the Service after changes constitutes acceptance of the modified Terms.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Service shall be resolved through:
You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Medallion regarding the Service.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
You may not assign your rights under these Terms. We may assign our rights to any affiliate or successor.
For questions about these Terms, please contact us at:
Medallion Support
Some features may be designated as "beta" or "experimental." These features:
Participation in leaderboards and competitions is subject to:
If you subscribe to premium features:
By using Medallion, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for being part of the Medallion community.
Last Updated: January 9, 2026
Thank you for using Medallion. This Refund Policy explains how refunds are handled for purchases made through our platform.
All Medallion premium subscriptions are processed through the Apple App Store. Refund requests for subscriptions must be submitted directly to Apple, as they control all billing and payment processing.
Apple reviews all refund requests on a case-by-case basis. Refunds are typically granted for:
Cancelling your subscription is different from requesting a refund:
Any one-time in-app purchases (if applicable) are also processed through Apple and are subject to the same refund process described above.
The following are generally non-refundable:
Medallion offers core features at no cost, including:
These free features require no payment and therefore no refund policy applies.
Purchases made from merchant stores within the Medallion network are transactions between you and that merchant. Medallion is not a party to these transactions.
If you return an item purchased from a Medallion merchant:
Transfers between Medallion users are peer-to-peer transactions. Medallion does not:
Once both parties confirm a transfer through the Handshake Protocol:
For user-to-user transactions involving payment, we recommend:
If Medallion experiences extended service outages affecting paid subscribers:
As stated in our Terms and Conditions, we do not guarantee uninterrupted service. Brief maintenance periods or technical issues do not qualify for refunds.
If you choose to delete your account:
If we terminate your account for Terms violations:
Before initiating a chargeback with your bank or credit card company, please:
Filing a chargeback without attempting resolution may result in:
For questions about this Refund Policy or assistance with refund-related issues:
Medallion Support
Apple Support (for subscription refunds)
We may update this Refund Policy from time to time. Changes will be posted in the app and on our website with an updated "Last Updated" date. Continued use of Medallion after changes constitutes acceptance of the revised policy.
Summary: Subscription refunds go through Apple. Merchant refunds go through the merchant. User-to-user transfers are final and between the parties involved. When in doubt, contact support.
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